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Exchange and Return

The products you have purchased will be delivered to the shipping company within 2-14 business days.

• For exchanges, the product to be exchanged must be delivered within 14 business days, and for returns, the product must be returned in its original box, complete, and undamaged, within 7 days of receipt.

• Returns and exchanges of used or damaged products will not be accepted.

• The customer is responsible for the shipping cost for returns.

• To initiate a return or exchange, you can send the product back along with a completed return and exchange form.

• Once your return is approved, the product cost will be refunded to your credit card within the legal period of 10 business days. This period begins upon our receipt of the returned product. The reflection of your refund on your statement may vary depending on your bank.

• Return Code for Yurtiçi Kargo: 1068249205

• Return Address: Birlik Mahallesi Katar Caddesi 406. Sokak No:11 Çankaya/Ankara

• Returns and exchanges are not accepted for international orders.

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